When you use the NPRA’s website, vegvesen.no, cookies will automatically be stored on your computer or device

Cookies are small information files (text files) that the website stores on your computer or your device. The anonymised information in such files is used by the NPRA to manage, develop and analyse our website.

The duration of your website visit, what pages you visit and what choices you make are examples of cookie contents. A cookie is not harmful and cannot contain viruses or software programs.

The legal basis for such processing of data is found in Article 6. 1 (a) of the General Data Protection Regulation (EU) and Section 2-7 (b) of the Norwegian Electronic Communications Act. 

What do we use the information for?

The NPRA is responsible for operation, management and development of the website, which is administered through the Enonic CMS publishing platform.

We work continuously to improve and develop our website to help you, our users, find and understand the information you are looking for, and accomplish what you came to do. In order to be able to learn how you use our web pages, we use tools for the analysis and measuring of search patterns and user behaviour.

Do you not accept the use of cookies?

You can choose whether or not to accept that vegvesen.no and the services we use can store cookies on your device. If you do not accept the use of cookies, you need to select this option in your browser settings. If you use multiple browsers or multiple devices, you must remember to alter the settings for each browser.

Certain cookies support core functionality related to security and infrastructure. These are cookies we have considered necessary and they are therefore stored without consent.

Read abut how to reject cookies (ico.org.uk)

Information cookies at vegvesen.no

We use a number of web analysis tools, which can store cookies on your device when you use vegvesen.no. Web pages where we have embedded contents from other external facilities may also store cookies on your device.

Analysis tools

Google Analytics

We use the Google Analytics analysis tool to collect information about how users use our web pages, how they find their way, what they search for and what pages they use most frequently. The information cannot be traced back to single individuals.

Google Analytics stores parts of a user’s IP address, but the final eight digits of the address is removed for the sake of data protection. Google thus does not store detailed geographical information about users, only geographical area or municipality.

We also use the tool Google Tag Manager together with Google Analytics. This gives us data about how selected elements on our website work, such as menus and buttons, file downloading or video viewing.

The information is subject to Google’s privacy policy.

Hotjar

We use the Hotjar analysis tool to learn how selected web pages and facilities work. Through Hotjar, we can see if users for example view and click on links, buttons, menus and form fields, and how far down they scroll on our pages.

Our users’ IP addresses are anonymised and contents users enter in form fields are encrypted before they are stored.

Hotjar is data processor and the NPRA is the data controller. The information is subject to Hotjar’s privacy policy.

Questback

On our web pages we carry out surveys using the Questback tool 2-4 times per year. These surveys are anonymised, and the tool is only active while the survey is going on.

Questback is data processor and the NPRA is the data controller. The use of Questback is subject to Questback’s privacy policy.

Feedback from users

Users may submit feedback directly on certain web pages and in our digital facilities (Your Page). Users can choose to provide written feedback in a text field in answer to “Did you get the help you needed?” and/or select the reply “Yes” or “No”. Users are instructed not to enter personal data or other identifiable information. Feedback is stored in the Enonic CMS publishing platform for 3 months.

External contents:

Facebook

Some pages at vegvesen.no contain elements and contents from Facebook, for example from one of our Facebook pages. When you visit a web page containing Facebook elements, Facebook may store cookies on your device.

Facebook’s privacy policy

YouTube

When we display videos on a web page at vegvesen.no, these may be videos stored in the YouTube video sharing service. When you watch a web page where we have embedded a YouTube video, YouTube (a Google service) may store cookies on your device.

Google's privacy policy

Vimeo

When we display videos on a web page at vegvesen.no, these may be videos stored in the Vimeo video sharing service. When you watch a web page where we have embedded a Vimeo video, Vimeo may store cookies on your device.

Vimeo's privacy policy

 

Information cookies at vegvesen.no

Name Domain Storage time Purpose
ForceLocale1* vegvesen.no 50 år Brukes til å lagre valgt språk/målform
JSESSIONID* vegvesen.no Sesjon Brukerens sesjonsid mot vegvesen.no serverne
XSRF-TOKEN* vegvesen.no Sesjon Sikkerhets-
mekanisme
amblcookie* vegvesen.no Sesjon OpenAM
iPlanetDirectoryProOAM* vegvesen.no Sesjon OpenAM- sesjonstoken for innlogging med ID-porten
www.vegvesen.no-443* vegvesen.no Sesjon Brukes til å optimalisere trafikk i infrastrukturen
www.vegvesen.no-oam* vegvesen.no Sesjon Brukes til å optimalisere trafikk i infrastrukturen
YSC youtube.com ** YouTube
VISITOR_INFO1_LIVE youtube.com **  YouTube
PREF youtube.com **  YouTube
GPS youtube.com **  Youtube
IDE doubleclick.net **  YouTube
_ga vegvesen.no **  Google Analytics
_gali vegvesen.no **  Google Analytics
_gat<id> vegvesen.no **  Google Analytics
_gid vegvesen.no **  Google Analytics
brukerId vegvesen.no **  Google Analytics
brukertype vegvesen.no **  Google Analytics
_hjShownFeedbackMessage vegvesen.no **  Hotjar
_hjid vegvesen.no **  Hotjar
WSALB statensvegvesen.boost.ai **  Chatbot/chat på vegvesen.no
session statensvegvesen.boost.ai **  Chatbot/chat på vegvesen.no

* The cookie supports core functionality related to security and infrastructure and is therefore necessary for the website to work.

** Storage time for cookies from third-party providers (YouTube, Google Analytics, Hotjar and Boost.ai) is determined by the provider. More detailed information on how these solutions use cookies:

Google Analytics' use of cookies
YouTube/Google's use of coookies
Hotjars´ use of cookies
OpenAM´s use og cookies