SMS or email scams

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Have you received an SMS or email from the Norwegian Public Roads Administration that you were not expecting?

Take your time, and check the message carefully before you do anything.

At the moment, many people are receiving fraudulent emails summoning them to appear as witnesses to a traffic accident. The emails refer to the Norwegian Public Roads Administration, and the sender is @toll-norge.com.

Always log in via vegvesen.no or autopass.no

Your best protection against fraud is to go to vegvesen.no or autopass.no and log in there. Then you know that the website you come to is the legitimate one.

How to protect yourself

Delete messages and emails you suspect are scams, without opening them.
Always go to vegvesen.no or autopass.no by typing these in the address bar at the top of your browser.
Have you been scammed? Report it to the police as soon as possible. Please also let us know at so that we can do our part to stop the fraudster.
Have you shared your credit card number, BankID or account number with someone and suspect that it was a scam? Contact your bank immediately. You can also block your card in your online or mobile banking account.

Examples of fraudulent emails

These are some emails that have been sent out this year. The sender address can be vegvesen.no, regnskap@vegvesen.no or autopass.no. There are even fraudulent emails from toll-norge.com with the Norwegian Public Roads Administration as the apparent sender:

This is a fake email informing the receiver that they are being contacted on behalf of the Norwegian Public Roads Administration regarding a traffic accident that occurred in their local area. — Many people have received a fraudulent email summoning them as witness to a traffic accident. Illustration: Statens vegvesen

This is a example of a fraudulent email with the text: "Important: Action required before 2025" — Examples of fraudulent emails. Illustration: Statens vegvesen

Examples of fraudulent SMS messages

These are some of the fraudulent SMS messages that have been sent:

An SMS from September 2024 Illustration: Statens vegvesen.no

How to detect fraud

If you receive a message you are not expecting, you should always be cautious:

An email that appears to be sent from an address ending in vegvesen.no, may be fake, and a fake SMS may be bundled with other messages from a known sender. If you receive email from the Norwegian Public Roads Administration (Statens vegvesen) or Autopass, and it was sent from an email address ending in anything other than @vegvesen.no, it is always a scam.

Do not open attachments or click on links in an SMS and e-mail. A link may lead to a fake website to lure you into revealing your passwords or other information.

Check the language. Scam attempts are often characterized by poor language and a threatening tone. Be particularly skeptical if the sender encourages you to act quickly or emphasises that it is important that you do something.