SMS or email scams

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Have you received an SMS or email from the Norwegian Public Roads Administration that you were not expecting?

Currently, a number of different scam variants are being sent out, including vehicle inspections, vehicle bans, vehicle fees, speeding tickets, traffic violations, and also requests to verify personal and/or vehicle information. In addition, tharer are several fraud variants with AutoPASS as the sender.

Take your time, and check the message carefully before you do anything.

Always go to vegvesen.no or autopass.no

Your best protection against fraud is to go directly to vegvesen.no or autopass.no. Then you know that the website you come to is the legitimate one.

How to protect yourself

Delete messages and emails you suspect are scams, without opening them.
Always go to vegvesen.no or autopass.no by typing these in the address bar at the top of your browser.
Have you been scammed? Report it to the police as soon as possible. Please also let us know at so that we can do our part to stop the fraudster.
Have you shared your credit card number, BankID or account number with someone and suspect that it was a scam? Contact your bank immediately. You can also block your card in your online or mobile banking account.

Examples of fraudulent emails

These are some of the fraudulent emails that have been sent out in 2025. The scammers change the sender address frequently, but currently, many of the fraudulent AutoPASS emails are sent via surveymonkeyuser.com.

A fake email with the text: Handling nødvendig - Oppdatering av kjøretøyinformasjon. Vi ønsker å informere deg om at det er registrert behov for oppdatering knyttet til ditt kjøretøy. — A fake email telling you to go to ‘Your Pages’ and update your vehicle information. The link leads to a fake website. The registration number provided is random. No one has received an email where their correct registration number is provided in the email. Illustration: Statens vegvesen

A fake email with the subject line: Påminnelse - Forny førerkortet ditt. — A fake email telling you to update your driver's license information. The link ‘Renew now’ leads to a fake website. Illustration: Statens vegvesen

A fake email: Kjære kjøretøyeier. Det er snart tid for periodisk kjøretøykontroll for ditt registrerte kjøretøy. Vi ber deg sørge for at kjøretøyet er klart for kontroll innen den oppgitte fristen — A fake email informing you that your registered vehicle is due for a periodic vehicle inspection, with a link to a fake Norwegian Public Roads Administration website. The registration number provided is random. No one has received an email where their correct registration number is provided in the email. Illustration: Statens vegvesen

A fake email with the subject line "Dette er en påminnelse om at førerkortet ditt må fornyes". The email contains fake links. — A fake email with the subject line "Påminnelse: forny førerkortet ditt. The email contains fake links. Illustration: Statens vegvesen

A fake email: Kjære kunde. Betalingskortet du har koblet til din AutoPass er ikke lenger gyldig og derfor har vi blokkert avtalen din. Hvis du fortsatt ønsker å behold fordelene dine hos AutoPass, må du oppdatere betalingskortinformasjonen din. The email also contains a fake link. — A fake email stating that your payment card associated with your Autopass agreement has expired. The email contains a link to a fake website where the scammers ask you to provide your social security number and card information. Illustration: Statens vegvesen

Examples of fraudulent SMS messages

These are examples of some of the fake SMS messages that have been sent out:

This is a fake SMS pretending to be from Autopass. Do not open the link or copy the link to your browser. The text is: Vårt siste betalingsforsøk var mislykket. For å sikre tjenesten din fortsetter uten avbrudd, vennligst oppdater dine betalingsdetaljer. — This is a fake SMS pretending to be from Autopass. Do not open the link or copy the link to your browser. Illustration: Statens vegvesen

New SMS scam: Autono Norsk Fartsbot. Våre registre viser at fartsboten din fortsatt ikke er betalt. For å unngå ytterligere gebyrer, prikker på førerkortet eller midlertidig suspensjon, må betalingen fullføres innen 20. august 2025. — New SMS scam sent from a foreign number starting with +63 (Philippines). Contains a link to a fake website where the scammers ask you to provide your social security number and card information. Illustration: Statens vegvensen

New SMS scam: Autopass minner deg om at du har ubetalte regninger, vennligst behandle dem umiddelbart. — New SMS scam variant sent from a foreign number starting with +27 (South Africa). Contains a link to a fake website where the scammers ask you to provide your social security number and card information. Illustration: Statens vegvesen

How to detect fraud

If you receive a message you are not expecting, you should always be cautious:

An email that appears to be sent from an address ending in vegvesen.no, may be fake, and a fake SMS may be bundled with other messages from a known sender. If you receive email from the Norwegian Public Roads Administration (Statens vegvesen) or Autopass, and it was sent from an email address ending in anything other than @vegvesen.no, it is always a scam.

Do not open attachments or click on links in an SMS and e-mail. A link may lead to a fake website to lure you into revealing your passwords or other information.

Check the language. Scam attempts are often characterized by poor language and a threatening tone. Be particularly skeptical if the sender encourages you to act quickly or emphasises that it is important that you do something.